2. They told me that they do tires rotation.
And the DRIVERS don't feel like DRIVING.
This is the second time this office has completely dropped the ball.
Are you kidding me? Every single time you call AAA they beg you to upgrade. Every. Single. Time. I have now upgraded to their top tier program. I cannot go any higher.
Bring us to today, I call at 8.35am. They give me an estimate of 9.32 but since long tow they want me to go with the driver. I have my mom rush over to take my kids and wait. 9.45 comes and I call. This is the ACTUAL STATEMENT THE REPRESENTATIVE SAYS:
And new after they told me that they have no oil for me car. I need to wait for oil delivery :(
Imagine you told your boss you don't feel like doing your job?!
I broke down in rush hour in the center of an intersection. Not the side but the center. I'm now blocking everyone. I tell AAA this several times that the police need them now or they will have their own contracted company tow me out. They assure me it is a priority call and they will come asap.
They can't do it without tires key that I have on the car, and they didn't asked for the tires key.
"We can't find a driver willing to bring you 63 miles."
Service took care of me, the staff was all great helping me with my warranty info and to rent a car. I'll be using them again!
Fast forward an hour and forty minutes the driver shows up. He sees where I am and asks why I didn't tell AAA that I'm in an intersection. I tell him I did, every time I called. He shows me his call information that in all of the sections dispatch could have written this, they left blank!
Doesn't even deserve 1 star. Terrible experience paying membership. The bill says STOP BY a AAA LOCATION. I did this as it just opened next to Costco = how convenient. A rep called later that night to tell me North Plaianfield was not my region and they could not accept the payment, but would mail it to the Union location. Next day - sorry we stamped the check on the back and Union will not accept it. You have to write a new check and go to a center in your region. What !@@#$ is that? The bill says stop by and I did. I guess you don't want my money.
1. I am here more than 2.5 hours for oil change, and I have an appointment !!!
Horrible place ,I was standing for 15min (no body in line)waiting for a car care service,this is second time it happened,not coming back for a third
He is quick and professional, Hands me an ice water, and gets me where I need to go.
Now I want to use this service I have paid for for years but have never used.
Aaa North Plainfield Car Care Insurance Travel Center is a US Travel Agency based in North Plainfield, New Jersey. Aaa North Plainfield Car Care Insurance Travel Center is located at 1210 US-22, North Plainfield, NJ 07060, USA.
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